Application of the Cycle Management Model in Improving Outpatient Appointment Services

• প্রধান লেখক: Jiangxia Zhao (লেখক), Xiaoqing Liu (লেখক), Guiguo Gu (লেখক), Huajun Gu (লেখক), Yuzhong Yan (লেখক), Ming Li (লেখক)
• বিন্যাস: গ্রন্থ
• প্রকাশিত: SAGE Publishing, 2022-05-01T00:00:00Z.
• বিষয়গুলি: article
• অনলাইন ব্যবহার করুন: Connect to this object online.

To explore the application of plan-do-check-action (PDCA) cycle management model in the management outpatient appointment, and improve the efficiency of outpatient appointment services. The data of outpatients from January 2019 to December 2020 were collected from a tertiary class B general hospital...