Application of the Cycle Management Model in Improving Outpatient Appointment Services

To explore the application of plan-do-check-action (PDCA) cycle management model in the management outpatient appointment, and improve the efficiency of outpatient appointment services. The data of outpatients from January 2019 to December 2020 were collected from a tertiary class B general hospital...

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Bibliographic Details
Main Authors: Jiangxia Zhao (Author), Xiaoqing Liu (Author), Guiguo Gu (Author), Huajun Gu (Author), Yuzhong Yan (Author), Ming Li (Author)
Format: Book
Published: SAGE Publishing, 2022-05-01T00:00:00Z.
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3rd Floor Main Library

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Call Number: A1234.567
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