Application of the Cycle Management Model in Improving Outpatient Appointment Services

• Main Authors: Jiangxia Zhao (Author), Xiaoqing Liu (Author), Guiguo Gu (Author), Huajun Gu (Author), Yuzhong Yan (Author), Ming Li (Author)
• פורמט: ספר
• יצא לאור: SAGE Publishing, 2022-05-01T00:00:00Z.
• נושאים: article
• גישה מקוונת: Connect to this object online.

To explore the application of plan-do-check-action (PDCA) cycle management model in the management outpatient appointment, and improve the efficiency of outpatient appointment services. The data of outpatients from January 2019 to December 2020 were collected from a tertiary class B general hospital...