A framework and toolkit of interventions to enhance reflective learning among health-care professionals: the PEARL mixed-methods study
Background: Although most health care is high quality, many patients and members of staff can recall episodes of a lack of empathy, respect or effective communication from health-care staff. In extreme form, this contributes to high-profile organisational failures. Reflective learning is a universal...
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National Institute for Health Research,
2020-08-01T00:00:00Z.
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