Journey mapping as a novel approach to healthcare: a qualitative mixed methods study in palliative care
Abstract Background Journey mapping involves the creation of visual narrative timelines depicting the multidimensional relationship between a consumer and a service. The use of journey maps in medical research is a novel and innovative approach to understanding patient healthcare encounters. Objecti...
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Main Authors: | Stephanie Ly (Author), Fiona Runacres (Author), Peter Poon (Author) |
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Format: | Book |
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BMC,
2021-09-01T00:00:00Z.
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Online Access: | Connect to this object online. |
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