Evaluation And Ranking Of Effective Factors Of Pharmacies Service Quality Using Integrative Approach Kano - TOPSIS (Case Study: Pharmacies In Bushehr)

Background and Aim: The purpose of the present study was to assess and prioritize the factors affecting the quality of services of pharmacies in Bushehr using Kano model and TOPSIS method and to provide practical strategies for quality improvement in the current situation. Materials and Methods: Thi...

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Autores principales: Jamalodin Kaboutari (Autor), Behzad Shoghi (Autor), Fatemeh Mastri Farahani (Autor)
Formato: Libro
Publicado: Tehran University of Medical Sciences, 2014-03-01T00:00:00Z.
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Número de Clasificación: A1234.567
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