Evaluation And Ranking Of Effective Factors Of Pharmacies Service Quality Using Integrative Approach Kano - TOPSIS (Case Study: Pharmacies In Bushehr)

Background and Aim: The purpose of the present study was to assess and prioritize the factors affecting the quality of services of pharmacies in Bushehr using Kano model and TOPSIS method and to provide practical strategies for quality improvement in the current situation. Materials and Methods: Thi...

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Päätekijät: Jamalodin Kaboutari (Tekijä), Behzad Shoghi (Tekijä), Fatemeh Mastri Farahani (Tekijä)
Aineistotyyppi: Kirja
Julkaistu: Tehran University of Medical Sciences, 2014-03-01T00:00:00Z.
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