Effect of Relationships' Quality on Patients' Loyalty in Selected State Hospitals

• Hoofdauteurs: Mohammad Aghily (Auteur), Bahrami Bahrami (Auteur), Razieh Montazeralfaraj (Auteur), Babak Eshrati (Auteur), Mohammad Ebrahim Eghbali Zarch (Auteur)
• Formaat: Boek
• Gepubliceerd in: Shahid Sadoughi University of Medical Sciences, 2017-02-01T00:00:00Z.
• Onderwerpen: article
• Online toegang: Connect to this object online.

Background: Given the competitive environment prevailing in the market, service organizations are looking for loyal customers and hospitals are no exception. In the meantime, attention to relationships’ quality and establishment of long term relationships have an important role. The object...