Effect of Relationships' Quality on Patients' Loyalty in Selected State Hospitals

• Главные авторы: Mohammad Aghily (Автор), Bahrami Bahrami (Автор), Razieh Montazeralfaraj (Автор), Babak Eshrati (Автор), Mohammad Ebrahim Eghbali Zarch (Автор)
• Формат: ‌
• Опубликовано: Shahid Sadoughi University of Medical Sciences, 2017-02-01T00:00:00Z.
• Предметы: article
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Background: Given the competitive environment prevailing in the market, service organizations are looking for loyal customers and hospitals are no exception. In the meantime, attention to relationships’ quality and establishment of long term relationships have an important role. The object...