Psychological factors affecting customers' retention in corporate electronic banking services

• Κύριοι συγγραφείς: Ahmad Khosravi (Συγγραφέας), Vahid Nasehifar (Συγγραφέας), Tohfeh Ghobadi Lamuki (Συγγραφέας), Alireza Eslambolchi (Συγγραφέας), Hossein Hajibabaei (Συγγραφέας)
• Μορφή: Βιβλίο
• Έκδοση: Shahid Beheshti University of Medical Sciences, 2024-04-01T00:00:00Z.
• Θέματα: article
• Διαθέσιμο Online: Connect to this object online.

Background: Loyal customers are valuable for organizations; customer loyalty has a positive effect on the profit and income of the organization. Thus, the purpose of this study was to look into the psychological aspects of corporate electronic banking services that have an impact on client retention...