Mining the Influencing Factors and Their Asymmetrical Effects of mHealth Sleep App User Satisfaction From Real-world User-Generated Reviews: Content Analysis and Topic Modeling

• Principais autores: Mingfu Nuo (Autor), Shaojiang Zheng (Autor), Qinglian Wen (Autor), Hongjuan Fang (Autor), Tong Wang (Autor), Jun Liang (Autor), Hongbin Han (Autor), Jianbo Lei (Autor)
• Formato: Livro
• Publicado em: JMIR Publications, 2023-01-01T00:00:00Z.
• Assuntos: article
• Acesso em linha: Connect to this object online.

BackgroundSleep disorders are a global challenge, affecting a quarter of the global population. Mobile health (mHealth) sleep apps are a potential solution, but 25% of users stop using them after a single use. User satisfaction had a significant impact on continued use intention. ObjectiveThis China...