Mining the Influencing Factors and Their Asymmetrical Effects of mHealth Sleep App User Satisfaction From Real-world User-Generated Reviews: Content Analysis and Topic Modeling

• Main Authors: Mingfu Nuo (Author), Shaojiang Zheng (Author), Qinglian Wen (Author), Hongjuan Fang (Author), Tong Wang (Author), Jun Liang (Author), Hongbin Han (Author), Jianbo Lei (Author)
• Format: Book
• Published: JMIR Publications, 2023-01-01T00:00:00Z.
• Subjects: article
• Online Access: Connect to this object online.

BackgroundSleep disorders are a global challenge, affecting a quarter of the global population. Mobile health (mHealth) sleep apps are a potential solution, but 25% of users stop using them after a single use. User satisfaction had a significant impact on continued use intention. ObjectiveThis China...