How Guest Delight Affected Hotel Pricing before and during Covid-19 Pandemic

Purpose: This study aimed to establish the extent to which Dubrovnik upscale hotels delight their guests and if such "wow effects" affect their rates. Study design/methodology/approach: TripAdvisor pages of 15 Dubrovnik upscale hotels were searched for guest delight attributes and hotel ra...

Disgrifiad llawn

Wedi'i Gadw mewn:
Manylion Llyfryddiaeth
Prif Awduron: Domagoj Nikolić (Awdur), Andrea Mitrović (Awdur)
Fformat: Llyfr
Cyhoeddwyd: International School for Social and Business Studies, 2021-07-01T00:00:00Z.
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3rd Floor Main Library

Manylion daliadau o 3rd Floor Main Library
Rhif Galw: A1234.567
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