Quality of perinatal care services from the user's perspective: a Dutch study applies the World Health Organization's responsiveness concept

• 主要な著者: Jacoba van der Kooy (著者), Erwin Birnie (著者), Nicole B. Valentine (著者), Johanna P. de Graaf (著者), Semiha Denktas (著者), Eric A. P. Steegers (著者), Gouke J. Bonsel (著者)
• フォーマット: 図書
• 出版事項: BMC, 2017-09-01T00:00:00Z.
• 主題: article
• オンライン･アクセス: Connect to this object online.

Abstract Background The concept of responsiveness was introduced by the World Health Organization (WHO) to address non-clinical aspects of service quality in an internationally comparable way. Responsiveness is defined as aspects of the way individuals are treated and the environment in which they a...