Strategies used by nurses for conflict mediation

• المؤلفون الرئيسيون: Eduarda de Carlo Sbordoni (مؤلف), Paola Nabeshima Madaloni (مؤلف), Gisele Silva de Oliveria (مؤلف), Rosana Rodrigues Figueira Fogliano (مؤلف), Vanessa Ribeiro Neves (مؤلف), Alexandre Pazetto Balsanelli (مؤلف)
• التنسيق: كتاب
• منشور في: Associação Brasileira de Enfermagem, 2020-12-01T00:00:00Z.
• الموضوعات: article
• الوصول للمادة أونلاين: Connect to this object online.

ABSTRACT Objective: to understand what are the strategies used by nurses to mediate conflicts. Method: a qualitative and descriptive study that used oral history, carried out in the organ transplant unit of a university hospital located in the city of São Paulo, SP, Brazil. The population consisted...