Leadership development practices and patient satisfaction: An exploratory study of select U.S. Academic medical centers

Interest has been growing among academic medical centers (AMCs) in organization-wide strategies that may improve patient satisfaction. Although leadership development programs have been cited as a potentially useful approach, thus far almost all evidence has come from single-organization case studie...

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Main Authors: Chien-Ching Li (Author), Peter Barth (Author), Andrew Garman (Author), Matthew Anderson (Author), Peter Butler (Author)
Format: Book
Published: The Beryl Institute, 2017-04-01T00:00:00Z.
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3rd Floor Main Library

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Call Number: A1234.567
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