Leadership development practices and patient satisfaction: An exploratory study of select U.S. Academic medical centers

• Hauptverfasser: Chien-Ching Li (Verfasst von), Peter Barth (Verfasst von), Andrew Garman (Verfasst von), Matthew Anderson (Verfasst von), Peter Butler (Verfasst von)
• Format: Buch
• Veröffentlicht: The Beryl Institute, 2017-04-01T00:00:00Z.
• Schlagworte: article
• Online-Zugang: Connect to this object online.

Interest has been growing among academic medical centers (AMCs) in organization-wide strategies that may improve patient satisfaction. Although leadership development programs have been cited as a potentially useful approach, thus far almost all evidence has come from single-organization case studie...