Innovative Priority Mechanisms in Service Operations Theory and Applications

This book introduces the most advanced and recent theoretical research on innovative priority mechanisms in service settings. It covers cutting-edge topics on service innovations such as line-sitting, service-position-trading, referral priority programs, queue-scalping, distance-based priority, and...

Deskribapen osoa

Gorde:
Xehetasun bibliografikoak
Egile nagusia: Cui, Shiliang (auth)
Beste egile batzuk: Wang, Zhongbin (auth), Yang, Luyi (auth)
Formatua: Baliabide elektronikoa Liburu kapitulua
Hizkuntza:ingelesa
Argitaratua: Cham Springer Nature 2023
Saila:SpringerBriefs in Service Science
Gaiak:
Sarrera elektronikoa:OAPEN Library: download the publication
OAPEN Library: description of the publication
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Deskribapena
Gaia:This book introduces the most advanced and recent theoretical research on innovative priority mechanisms in service settings. It covers cutting-edge topics on service innovations such as line-sitting, service-position-trading, referral priority programs, queue-scalping, distance-based priority, and dynamic priority policy. It also contains a variety of practical examples and applications which help managers to make better decisions and to develop a coherent business strategy. This book appeals to a wide readership, from academics and Ph.D. students who are interested in priority mechanisms, to service managers and researchers in the service industry. This is an open access book.
Deskribapen fisikoa:1 electronic resource (139 p.)
ISBN:978-3-031-30841-3
9783031308413
9783031308406
Sartu:Open Access