Innovative Priority Mechanisms in Service Operations Theory and Applications

This book introduces the most advanced and recent theoretical research on innovative priority mechanisms in service settings. It covers cutting-edge topics on service innovations such as line-sitting, service-position-trading, referral priority programs, queue-scalping, distance-based priority, and...

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मुख्य लेखक: Cui, Shiliang (auth)
अन्य लेखक: Wang, Zhongbin (auth), Yang, Luyi (auth)
स्वरूप: इलेक्ट्रोनिक पुस्तक अध्याय
भाषा:अंग्रेज़ी
प्रकाशित: Cham Springer Nature 2023
श्रृंखला:SpringerBriefs in Service Science
विषय:
ऑनलाइन पहुंच:OAPEN Library: download the publication
OAPEN Library: description of the publication
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विवरण
सारांश:This book introduces the most advanced and recent theoretical research on innovative priority mechanisms in service settings. It covers cutting-edge topics on service innovations such as line-sitting, service-position-trading, referral priority programs, queue-scalping, distance-based priority, and dynamic priority policy. It also contains a variety of practical examples and applications which help managers to make better decisions and to develop a coherent business strategy. This book appeals to a wide readership, from academics and Ph.D. students who are interested in priority mechanisms, to service managers and researchers in the service industry. This is an open access book.
भौतिक वर्णन:1 electronic resource (139 p.)
आईएसबीएन:978-3-031-30841-3
9783031308413
9783031308406
अभिगमन:Open Access