Innovative Priority Mechanisms in Service Operations Theory and Applications

This book introduces the most advanced and recent theoretical research on innovative priority mechanisms in service settings. It covers cutting-edge topics on service innovations such as line-sitting, service-position-trading, referral priority programs, queue-scalping, distance-based priority, and...

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Váldodahkki: Cui, Shiliang (auth)
Eará dahkkit: Wang, Zhongbin (auth), Yang, Luyi (auth)
Materiálatiipa: Elektrovnnalaš Girjji oassi
Giella:eaŋgalasgiella
Almmustuhtton: Cham Springer Nature 2023
Ráidu:SpringerBriefs in Service Science
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Liŋkkat:OAPEN Library: download the publication
OAPEN Library: description of the publication
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Čoahkkáigeassu:This book introduces the most advanced and recent theoretical research on innovative priority mechanisms in service settings. It covers cutting-edge topics on service innovations such as line-sitting, service-position-trading, referral priority programs, queue-scalping, distance-based priority, and dynamic priority policy. It also contains a variety of practical examples and applications which help managers to make better decisions and to develop a coherent business strategy. This book appeals to a wide readership, from academics and Ph.D. students who are interested in priority mechanisms, to service managers and researchers in the service industry. This is an open access book.
Olgguldas hápmi:1 electronic resource (139 p.)
ISBN:978-3-031-30841-3
9783031308413
9783031308406
Beassan:Open Access