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Innovative Priority Mechanisms in Service Operations Theory and Applications

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This book introduces the most advanced and recent theoretical research on innovative priority mechanisms in service settings. It covers cutting-edge topics on service innovations such as line-sitting, service-position-trading, referral priority programs, queue-scalping, distance-based priority, and...

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Detaylı Bibliyografya
Yazar: Cui, Shiliang (auth)
Diğer Yazarlar: Wang, Zhongbin (auth), Yang, Luyi (auth)
Materyal Türü: Elektronik Kitap Bölümü
Dil:İngilizce
Baskı/Yayın Bilgisi: Cham Springer Nature 2023
Seri Bilgileri:SpringerBriefs in Service Science
Konular:
Service industries
Management of specific areas
Operational research
Industry & industrial studies
Service Operations
Priority Queues
Service Innovations
Queue-scalping
Referral priority program
Service-position-trading
Linesitting
Dynamic priority policy
Decision Making
Applications to Service Systems
Queueing Theory
Online Erişim:OAPEN Library: download the publication
OAPEN Library: description of the publication
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Diğer Bilgiler
Özet:This book introduces the most advanced and recent theoretical research on innovative priority mechanisms in service settings. It covers cutting-edge topics on service innovations such as line-sitting, service-position-trading, referral priority programs, queue-scalping, distance-based priority, and dynamic priority policy. It also contains a variety of practical examples and applications which help managers to make better decisions and to develop a coherent business strategy. This book appeals to a wide readership, from academics and Ph.D. students who are interested in priority mechanisms, to service managers and researchers in the service industry. This is an open access book.
Fiziksel Özellikler:1 electronic resource (139 p.)
ISBN:978-3-031-30841-3
9783031308413
9783031308406
Erişim:Open Access

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