Customers' perception of restaurant service quality : evidence from Malaysia / Voon Boo Ho ... [et al.]
Restaurant plays a key role in attracting tourists and hence contributes significantly to a country's economy. Restaurant service quality should therefore be well managed and sustained to ensure continuous and increased patronage. In this respect, the determinants and consequences of restaurant...
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| Aineistotyyppi: | Kirja |
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Research Management Institute (RMI),
2009.
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