Current and ideal practice of quality management in Malaysia / Julian Paul Sidin ... [et al.]
Theory building efforts in total quality management have begun in earnest. However, there is now such a diversity of things done under the name of total quality management that it has become unclear whether TQM still has an identifiable conceptual core. The study addresses several questions, includi...
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| Main Authors: | , , , |
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| Format: | Book |
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University Publication Centre (UPENA),
2007.
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| Online Access: | Link Metadata |
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