Factors influencing patrons' tipping practice at 5-star hotels in Kuala Lumpur, Malaysia / Mohammad Hafizi Md Rus...[et al.]

This study investigates the factors influencing tipping practice in Kuala Lumpur 5-star hotels. Experienced customers of five star rated hotels were targeted in this investigation by focusing on two sub-dimensions of service component which are personal and professional dimensions. Service charges a...

पूर्ण विवरण

में बचाया:

ग्रंथसूची विवरण
मुख्य लेखकों:	Md Rus, Mohammad Hafizi (लेखक), Zain, Razlan Adli (लेखक), Abdul Patah, Mohd Onn Rashdi (लेखक), Zainal Abidin, Izhar Hafifi (लेखक), Mohd Radzi, Salleh (लेखक)
स्वरूप:	पुस्तक
प्रकाशित:	Faculty of Hotel and Management, Universiti Teknologi MARA, Puncak Alam Campus, 2017-09.
विषय:	Article PeerReviewed
ऑनलाइन पहुंच:	Link Metadata
टैग:	टैग जोड़ें कोई टैग नहीं, इस रिकॉर्ड को टैग करने वाले पहले व्यक्ति बनें!

समान संसाधन

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CONTENTS 2018 (rus)
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