Perception on reliability and responsiveness of Polis DiRaja Malaysia (PDRM): a study among citizens in Putrajaya / Mohd Syafiq Mat Saruji, Yarina Ahmad and Azizan Zainuddin

• Hoofdauteurs: Mat Saruji, Mohd Syafiq (Auteur), Ahmad, Yarina (Auteur), Zainuddin, Azizan (Auteur)
• Formaat: Boek
• Gepubliceerd in: Faculty of Administrative Science & Policy Studies (FASPS), Universiti Teknologi MARA (UiTM) Shah Alam, 2018.
• Onderwerpen: Article; PeerReviewed
• Online toegang: Link Metadata

This paper presents the perception of Putrajaya citizens on reliability and responsiveness of the services provided by Polis DiRaja Malaysia (PDRM). The main objectives of this study are: (i) to determine the level of reliability and responsiveness of police; (ii) to examine the influence of indepen...