Analysis of complaints in the comments section on Air Selangor's Facebook page / Normah Ahmad ... [et al.]

• Asıl Yazarlar: Ahmad, Normah (Yazar), Shaharuddin G, G. Sharina (Yazar), Abdul Rashid, Nor Rasimah (Yazar), Mohd Samsir, Sri Qamariah (Yazar), Sharif, Sarinah (Yazar)
• Materyal Türü: Kitap
• Baskı/Yayın Bilgisi: Universiti Teknologi MARA, 2022-03.
• Konular: Article; PeerReviewed
• Online Erişim: Link Metadata

The speech act of complaints has often caught the attention of researchers in many perspectives. Most previous stud-ies on complaints relied on discourse completion task (DCT) data, and some used ethnographically obtained data. Nowadays, with the widespread use of the Internet, many human affairs ha...