Analysis of complaints in the comments section on Air Selangor's Facebook page / Normah Ahmad ... [et al.]
The speech act of complaints has often caught the attention of researchers in many perspectives. Most previous stud-ies on complaints relied on discourse completion task (DCT) data, and some used ethnographically obtained data. Nowadays, with the widespread use of the Internet, many human affairs ha...
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Universiti Teknologi MARA,
2022-03.
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A1234.567 |
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