Culture of excellence for better internal service quality in high education / Nasriman Abdul Rahman, Boo Ho Voon and Firdaus Abdullah
The institutions of higher learning are required to provide excellent service to both their internal and external customers. This is a challenge to most of the public universities. In order to achieve this, they need to know and understand the elements that contribute to this excellence. The employe...
Salvato in:
| Autori principali: | , , |
|---|---|
| Natura: | Libro |
| Pubblicazione: |
Universiti Teknologi MARA,
2021-11.
|
| Soggetti: | |
| Accesso online: | Link Metadata |
| Tags: |
Aggiungi Tag
Nessun Tag, puoi essere il primo ad aggiungerne!!
|
Accesso online
Link Metadata3rd Floor Main Library
| Collocazione: |
A1234.567 |
|---|---|
| Copia 1 | Disponibile |