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Service quality in higher education in Malaysia: perception of undergraduate students in a Malaysian public university / Siti Rapidah Omar Ali ... [et al.]

Service quality can be defined as the overall impression of customers towards weakness or excellence of service provided by an organization. It is a vital element that identifies the users' satisfaction when using services whether it is as what they expected. The objective of this study is to i...

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Detaylı Bibliyografya
Asıl Yazarlar:	Omar Ali, Siti Rapidah (Yazar), Md Shariff, Nor Alesha (Yazar), Mohd Said, Nur Shafini (Yazar), Mat, Khalid Amin (Yazar)
Materyal Türü:	Kitap
Baskı/Yayın Bilgisi:	2018.
Konular:	Article PeerReviewed
Online Erişim:	Link Metadata
Etiketler:	Etiketle Etiket eklenmemiş, İlk siz ekleyin!

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