Self-service token vending machines: are train commuters satisfied and continue to use them? / Muhammad Farhan Mohd Halim, Zurinawati Mohi and Raja Puteri Saadiah Raja Abdullah
Global acceptance of self-service technology (SST) is derived from the retail sector. SST is designed to enhance the services and is installed in many stations to reduce the waiting time when getting a train ticket. After exploratory factor analysis, five dimensions were formed: machine performance,...
Kaydedildi:
Asıl Yazarlar: | , , |
---|---|
Materyal Türü: | Kitap |
Baskı/Yayın Bilgisi: |
Faculty of Hotel & Tourism Management, Universiti Teknologi MARA,
2023-06.
|
Konular: | |
Online Erişim: | Link Metadata |
Etiketler: |
Etiketle
Etiket eklenmemiş, İlk siz ekleyin!
|
Internet
Link Metadata3rd Floor Main Library
Yer Numarası: |
A1234.567 |
---|---|
Kopya Bilgisi 1 | Kütüphanede |