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Self-service token vending machines: are train commuters satisfied and continue to use them? / Muhammad Farhan Mohd Halim, Zurinawati Mohi and Raja Puteri Saadiah Raja Abdullah

Global acceptance of self-service technology (SST) is derived from the retail sector. SST is designed to enhance the services and is installed in many stations to reduce the waiting time when getting a train ticket. After exploratory factor analysis, five dimensions were formed: machine performance,...

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Detaylı Bibliyografya
Asıl Yazarlar:	Mohd Halim, Muhammad Farhan (Yazar), Mohi, Zurinawati (Yazar), Raja Abdullah, Raja Puteri Saadiah (Yazar)
Materyal Türü:	Kitap
Baskı/Yayın Bilgisi:	Faculty of Hotel & Tourism Management, Universiti Teknologi MARA, 2023-06.
Konular:	Article PeerReviewed
Online Erişim:	Link Metadata
Etiketler:	Etiketle Etiket eklenmemiş, İlk siz ekleyin!

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