Determinants of Customer Satisfaction in Retail Banking (at Customer Bank in Solo, Central Java)
Various businesses competing to seize the banking market by way of satisfying customers. So also with the banks in Solo, Central Java, will be more independent and focused to meet the needs of customers in order to achieve customer satisfaction. In this study the authors use the service quality and...
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| Format: | Book |
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2015.
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| Online Access: | Connect to this object online |
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