Pengaruh Kualitas Pelayanan Dan Infrastructure Terhadap Loyalitas Pelanggan Dengan Tingkat Kepuasan Pelanggan Sebagai Variabel Intervening Di Cuci Mobil Ronggolawe Boyolali

• Asıl Yazarlar: Sasongko, Pamor Cokro (Yazar), , Dr. Anton Agus Setiawan, SE, M.Si (Yazar), , Drs. M. Farid Wajdi, M.M., Pd. D (Yazar)
• Materyal Türü: Kitap
• Baskı/Yayın Bilgisi: 2017.
• Konular: Thesis; NonPeerReviewed
• Online Erişim: Connect to this object online

This study aimed to know and demonstrate empirically the effect of tangible, reliability, responsiveness, assurance, empathy, and infrastructure variables to customer satisfaction, the effect of tangible, reliability, responsiveness, assurance, empathy, and infrastructure variabels to customer loyal...