Pengaruh Kualitas Pelayanan Terhadap Kepuasan Konsumen pada PT. Nasmoco Bengawan Motor dengan Metode ServQual

• Päätekijät: Putra, Ervin Yulianto Kusuma (Tekijä), , Indah Pratiwi, ST.,MT (Tekijä)
• Aineistotyyppi: Kirja
• Julkaistu: 2017.
• Aiheet: Thesis; NonPeerReviewed
• Linkit: Connect to this object online

PT. Nasmoco Bengawan Motor as a company engaged in the automotive field it is so important to raise profitability by maintaining the quality. A dynamic condition which affects the output results, services, labor, environmental and process to exceed expectations and with kenyatan are qualities that n...