The Effect Of Service Excellence On Customer Satisfaction

This study was aimed to investigate in banking industries, the impact of service on customer's satisfaction. Sservice is as an attempt to serve the needs of others. Service eexcellence is an effort from organizations or company that more than expected, that focus on accuracy, safety, comfort, q...

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Bibliographic Details
Main Authors: Thaher, Oday (Author), , Ihwan Susila, SE., M.Si., Ph.D (Author)
Format: Book
Published: 2017.
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3rd Floor Main Library

Holdings details from 3rd Floor Main Library
Call Number: A1234.567
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