The Effect Of Service Excellence On Customer Satisfaction

• Main Authors: Thaher, Oday (Author), , Ihwan Susila, SE., M.Si., Ph.D (Author)
• Formato: Libro
• Publicado: 2017.
• Subjects: Thesis; NonPeerReviewed
• Acceso en liña: Connect to this object online

This study was aimed to investigate in banking industries, the impact of service on customer's satisfaction. Sservice is as an attempt to serve the needs of others. Service eexcellence is an effort from organizations or company that more than expected, that focus on accuracy, safety, comfort, q...