The Effect Of Service Excellence On Customer Satisfaction

This study was aimed to investigate in banking industries, the impact of service on customer's satisfaction. Sservice is as an attempt to serve the needs of others. Service eexcellence is an effort from organizations or company that more than expected, that focus on accuracy, safety, comfort, q...

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Autors principals: Thaher, Oday (Autor), , Ihwan Susila, SE., M.Si., Ph.D (Autor)
Format: Llibre
Publicat: 2017.
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3rd Floor Main Library

Detall dels fons de 3rd Floor Main Library
Signatura: A1234.567
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