PENGARUH KUALITAS KOMUNIKASI PELAYANAN PUBLIK DALAM MENANGANI KOMPLAIN TERHADAP KEPUASAN PELANGGAN : Survei Pada Pelanggan PDAM Tirta Kahuripan Kabupaten Bogor
This study discusses the influence of communication quality in handling complaints against customer satisfaction. The purpose of this study is to determine and measure whether there is an influence or not the quality of communication implemented by public services in handling complaints can affect c...
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| Format: | Book |
| Published: |
2020-07-18.
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| Online Access: | Link Metadata |
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Internet
Link Metadata3rd Floor Main Library
| Call Number: |
A1234.567 |
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| Copy 1 | Available |