Working the Phones Control and Resistance in Call Centres

*Shortlisted for the BBC Radio 4 Thinking Allowed Award for Ethnography 2017*Over a million people in the UK work in call centres, and the phrase has become synonymous with low-paid and high stress work, dictatorial supervisors and an enforced dearth of union organisation. However, rarely does the p...

詳細記述

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書誌詳細
第一著者: Woodcock, Jamie (auth)
フォーマット: 電子媒体 図書の章
言語:英語
出版事項: Pluto Press 2016
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オンライン・アクセス:DOAB: download the publication
DOAB: description of the publication
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