Working the Phones Control and Resistance in Call Centres

*Shortlisted for the BBC Radio 4 Thinking Allowed Award for Ethnography 2017*Over a million people in the UK work in call centres, and the phrase has become synonymous with low-paid and high stress work, dictatorial supervisors and an enforced dearth of union organisation. However, rarely does the p...

Fuld beskrivelse

Saved in:
Bibliografiske detaljer
Hovedforfatter: Woodcock, Jamie (auth)
Format: Electronisk Book Chapter
Sprog:engelsk
Udgivet: Pluto Press 2016
Fag:
Online adgang:DOAB: download the publication
DOAB: description of the publication
Tags: Tilføj Tag
Ingen Tags, Vær først til at tagge denne postø!